Customer Service
Excellent customer service system to ensure high competitiveness
Data service
- Customer-background data analysis for retention of customers
- Best partners for financing, leasing and insurance in subdivided industries
- Distribution operation and maintenance data statistics
- Customer-background data analysis and retention
Differentiated service model
- Selection of type of service on the APP side
- Post-market modular upgrading beyond standardized products
- Butler service and push
Customer financial support
- Comprehensive financing and insurance plans
- Digital integration, real-time experience
- SINGAUTO’s customized version representing competitive financial products
- Separate sales model of car and electricity
Derivative service network
- A service and maintenance network to gradually cover the global market
- Partners distributed in the sentire market segment to ensure the coverage of remote area
- Initial 50 service networks:Expanding to 200 service networks in 2 years
Agile and Efficient Organizational Structure
Starting from customer demands to create an organizational structure for a full lifecycle solution from products to operational management and terminal value-added services
